Rent and paymentsLandlords7 min read

How to track rent payments and transactions

Quick answer

Open Transactions to see payment activity across the portfolio, narrow the list to the relevant rental or status, inspect the record, and reconcile it against the underlying payment information.

Open the transaction workspace

Choose Transactions from the landlord navigation to review the portfolio summary and individual records.

Landlord transaction workspace with safe sample rent records.

Filter to the rent activity you need

Use the available property, tenant, date, type, or status controls to reduce the list. Clear filters when you need the complete portfolio view.

Transaction workspace with property, tenant, date, type, and status filters.

Review status and transaction details

Open the relevant record and check the amount, rental period, payment method, date, and current status shown by EstatesCheck.

Rent transaction record showing amount, period, method, date, and status.

Reconcile with the source record

Compare consequential amounts and settlement information with the underlying payment provider or bank record. Resolve discrepancies before relying on a ledger total.

Transaction workspace used to reconcile a rent record with its source.

Follow up with the tenant when needed

Use Messages for a documented conversation and Documents for supporting records. Avoid sharing sensitive account details in a message.

Transaction workspace showing the rent record that may require tenant follow-up.

Common questions

Answers at a glance

Where can a landlord see rent payment history?Open Transactions to review the portfolio summary and the payment records available for each rental relationship.
What should I do if a payment total looks wrong?Inspect the transaction, compare it with the source payment record, and resolve the discrepancy before treating the displayed total as final.