Rent and paymentsLandlords and tenants6 min read

How to schedule and confirm a rent pickup

Quick answer

Add pickup availability from the calendar, let the tenant choose an available time, then review and confirm the appointment so both parties have a clear record.

Set landlord pickup availability

Open Calendar, choose Pickup availability, and add the dates and times you can support. Save only windows you expect to honor.

Landlord calendar pickup availability form with safe sample times.

Tenant chooses an available time

The tenant opens their rent area, reviews the available pickup options, and requests the time that works for them.

Rent pickup availability and tenant-requested appointment context.

Review the requested appointment

Open the pickup confirmation link and verify the tenant, property, date, time, amount context, and any instructions before responding.

Rent pickup confirmation page with safe mock appointment details.

Confirm and complete the pickup record

Confirm the appointment, communicate any necessary changes, and record the payment through the supported workflow after the exchange actually occurs.

Rent pickup confirmation page used after independently verifying the exchange.

Common questions

Answers at a glance

Where does a landlord add rent pickup times?Open the landlord Calendar and choose Pickup availability.
When should a pickup be marked complete?Only after the in-person exchange has occurred and the amount has been independently verified.