NYC HPD Violations: A Landlord Guide

Read the fields that control the response

Search the building in HPD Online and confirm the borough, house number, street, BIN, registration, and apartment or common-area location. A similar address or shortened violation label can send the repair team to the wrong record.

Open each active violation. The class tells you the hazard level, but the complete order and the dates on the Notice of Violation control the work. Preserve the original notice because it may contain correction instructions and a paper certification form that are not visible in a summary list.

• Open the building in HPD Online and compare every open violation with the original notice.
• Record the violation number, class, order description, apartment or area, inspection date, correction date, and certification date.
• Check for related tenant reports, emergency repair charges, litigation, lead requirements, or repeat conditions before assigning work.

Move from physical correction to agency closure

A repaired condition and a cleared violation are two separate milestones. Complete both.

1. Inspect the cited condition and determine the lawful repair scope, access needs, and qualified contractor requirements.
2. Correct the underlying condition and preserve before, during, and after documentation.
3. Use HPD’s certification process within the stated window when the violation is eligible; use dismissal or reissuance procedures when it is not.
4. Recheck HPD Online and keep the item open internally until the agency record shows the expected status.

Use the HPD deadline for the specific class

The table below summarizes HPD’s published correction periods. The property-specific notice controls, and specialized orders may require additional documents or a different submission method.

Mistakes that keep HPD violations open

Use this list as a final review before filing, paying, certifying, or closing the internal task.

• Treating a contractor invoice as proof that HPD accepted the correction.
• Using eCertification for lead, mold, or pest violations, which HPD excludes from that system.
• Submitting one generic repair description for several violation numbers without matching each cited location.
• Removing the item from the internal list before a dated HPD Online recheck.

Build one evidence packet per violation

Keep the original agency record, repair evidence, submission, and later status check together so another owner or manager can reconstruct the response.

• Original violation and HPD Online snapshot
• Inspection, access, repair, and contractor records
• Certification, dismissal, or reissuance submission
• HPD acceptance, inspection result, or other closure evidence

Confirm the disposition in HPD Online

A contractor invoice does not close an HPD violation. Treat it as closed only after the required correction is complete and HPD’s record reflects the accepted certification, dismissal, reissuance outcome, or other official disposition.

If the physical condition is corrected but the record remains open, use the current status and HPD’s clearing page to identify the missing certification, document, reinspection, or reissuance step.